eTap batteries are literally a snap to remove and charge. Just flip the tool-free battery latch up and slide the battery up and out of the derailleur. Then snap the battery into the USB powered charger and connect the charger to any USB power source or A/C USB adaptor. A full charge takes just 45 minutes to complete.
Please remember to add postal time (2-3 working days) to obtain a complete estimate of delivery to your door.
You will receive an email to confirm when your item has been sent.
You can also check the status of your order and individual items by accessing My Account details and following the prompts.
Please allow 10 working days from dispatch of your order before notifying us of any late deliveries.
It may be advisable to check with your neighbours to see if a parcel has been left with them, check any outhouses you might have where it may be left if it cannot fit through your letterbox and contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.
Please see our returns policy.
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