Frequently Asked Questions:
Clearpay is an instalment payment option, a service that allows us to offer our customers the ability to make purchases now and pay for them in four payments every 2 weeks without any interest when all payments are made on time.
Your payment schedule will be emailed to you.
Please note, all items in your shopping bag must be eligible for Clearpay, and the bag value must be over £10.
All Clearpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly.
You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.
If funds are not available at the time the automatic payment is due, you will be charged a £6 late payment fee by Clearpay. An additional £6 fee will be charged if the missed payment is not made within 7 days. Late fees will not exceed £36 or 25% of the total order (the lesser amount).
Clearpay orders are delivered within our standard delivery time frames like any order from probikekit.co.uk. Free standard delivery is available for orders over £15.
Visit our delivery page for more information.
Yes, your basket value must be over £10 to use Clearpay on probikekit.co.uk. Please see here for more information.